Zeiva Inc: Original Anime Games
Frequently Asked Questions

Q: Can I play the games in Windows, Macintosh or Linux?
A: Yes, you can. Our games are made in Flash, so they work in any web browser.

Q: I cannot save the game!
A: You may need to adjust your Flash Player setting in order for it to work. Make sure to allow Local Storage to store information into your computer.

Q: My save data disappears whenever I close the game!
A: Check your internet setting and make sure it does not delete cookies when you quit your browser.

Q: The game is showing a blank screen after some point!
A: Games such as OASE have multiple flash files. They do not run properly if you have the files in Desktop, Download, or Favorites. For these games, please create a folder in order for the game to run properly.

Q: The game is lagging!
A: Try closing other running applications. Flash uses a lot of memory, so the performance depends on how much memory and how powerful your processor is.

Q: I am stuck!
A: Please refer to the game information or homepage if there is any available guide. We try our best to update them periodically.

Q: I have found a bug!
A: Please report it to zeiva@hotmail.com Thank you!


Q: What do I get if I purchase a game?
A: A download link of the full game will be sent to your email.

Q: What type of payment method do you accept?
A: BMT Micro accepts Credit Card, Debit Card, Paypal, Google Checkout, Amazon Checkout, Wire Transfer in Euros, and Mail or Fax.

Q: Where can I buy hard copies of your games?
A: You can get them in our Online Shop.

If you have any other questions, please email us at zeiva@hotmail.com!

Zeiva Inc: Original Anime Games